How to Handle Difficult Personalities - Episode 16

Many of us have to deal with difficult personality styles in our professional and personal lives. In order to master and manage our communication effectively to achieve the maximum results we must understand what make these styles difficult and how we can use them to drive solutions for our clients and customers.

The four personality style that we will examine in this episode are: 

Victims

Complainers

Egomaniacs 

Absentees

Although there are many different personality styles that we need to manage in our careers, these are the ones I most commonly see while working as a consultant for Fortune 500 companies.